Frequently Asked Questions

Printing

What is thermal transfer printing?
Thermal transfer printing uses a thermal ribbon to transfer the print onto the substrate. This is ideal for high-quality prints that need to last.

What is direct thermal printing?
In direct thermal printing, the heat from the print head directly reacts with the substrate (usually thermal paper) to create the printed image, eliminating the need for a ribbon.

In what format do you need the artwork?
Please send your artwork in either a PDF or JPEG file format for easy processing.

Can you print custom designs?
Absolutely! If you have a unique label design, we are happy to print it. Simply provide the details and quantity, and we’ll give you a quote.

What colours can I print with?

• We can print any colour for paper labels.
• For satin labels, the colour choice may be limited due to foil costs, but we can source foil colours if necessary for larger orders.

What core size will be used for a roll of labels?
The standard core size is 3 inches, however if you require this to be larger or smaller then that is fine too. Just let us know when placing your order.

What colours can I print with?
On paper labels the choice is unlimited, but with satin/textile labels then the choice is more limited. This is due to the price of purchasing the required foil. If you are ordering a quantity of labels that would make this economically viable, then we are more than happy to do this. Please just enquire using the form.