Frequently Asked Questions - Machines

01

How do I know which label printer is best for my business needs?

You should consider the size of the labels that you want to print, how many of them you will be printing each week and the end use of the label. We have created a handy blog post and table that will help to point you in the right direction, or you could try and use our Quote Calculator to give you an idea too.

02

Can I print labels in multiple colours?

Yes you can! However, how many colours depends on the type of printer that you have. Most printers that we sell are single colour (for example the 1Pro Series and the 2S Series), so you can swap the colour of the ink each time a different colour is desired. Or there are two fixed-colour printers (e.g. the DCQ and the DTQ) which work on the same principle. If you are looking for full colour printing, then choose one of our inkjet printers such as the Epson CW8000e.

03

Why are some of Soabar’s machine prices higher than other label printing machines that I’ve found?

At Soabar we don’t just sell you a label printing machine. Unlike most other companies, we provide you with the whole package to not only get you up and running, but to also ensure that you can keep on printing labels for years to come. All of our machines come inclusive of set-up and installation costs, in-person training (if desired) on how to use the machine and a full year’s warranty. You can see what this includes here. For most of our new customers, their experience of fixing, servicing and maintaining a label printer is limited. Therefore, having us on hand to be able to resolve any problem that might arise is crucial to their business operating smoothly on a day to day basis.

04

If I buy a machine from Soabar, how long can I expect it to last?

The average lifespan of a machine varies depending on the condition that it is kept in, how regularly it is serviced and the materials being ran through it. Many of our customers have had their Soabar Label Printer for way over 10 years before they even need to think about replacing it for a new one! However, the standard measure that we say is that after around 30,000m of labels printed, it’s worth thinking about getting a new one.

05

Does a machine come with the software required to print labels from my laptop/computer?

Most of our printers come with basic label printing software, however this might not be suitable for all your business needs. Additionally, there are some printers that will require software to be purchased at an extra cost. Navigate to each printer page to find out the information specific to the printer you are looking at.

06

Is it better to print my own labels and buy a machine, or get you to print my labels for me?

This will largely depend on the quantity of labels that you require and complexity of your label design. If you are going to be printing high volumes of labels and require full colour printing with quick turnaround times, then it will likely be worth speaking to us about the benefits of buying a label printer to print your own in-house.

07

Can I buy the materials (e.g. ribbon, foil, blank labels) for my machine from you?

Yes you can! Either navigate to our Supplies page to browse our range, or if you have purchased materials from us before, then just contact us to let us know what it is that you require.

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