Frequently Asked Questions

Quantities

What’s the minimum number of labels that I can order?

Our minimum order number is 1000 labels.

Do you offer volume discounts?

Yes, we do. Our quotes include volume-related price breaks, meaning the more you order, the lower the unit price per label.

How much do you charge per label?

The price per label depends on the size, material, and number of colours required. To get a quote for a specific label, please contact us by phone (0116 284 7000) or use the enquiries form on our website.

Ordering and Enquiries

I have been quoted a price for some labels and now wish to order. What should I do next?

If artwork is required for your label design, please send it to us as soon as possible. Once this is done (or if no artwork is needed), get in touch with the sales team to place your order.

Is VAT included in the price of a quotation?

No, VAT is not included. All prices will be quoted plus VAT, which is 20% of the order price.

I’m having trouble with/setting up my printer. Who should I contact?

Contact our Technical Support Team at Soabar. You can reach them by phone (0116 284 7000) or email. If needed, we can remotely log into your system to help resolve the issue.

What should I expect to happen after I have made an enquiry on your website?

A member of our sales team will get in touch promptly to discuss your labelling needs. They will contact you using the details you provided on the enquiry form.

What label specifications do I need to know before asking for a quote?

To get a quote, please provide the following details: the label size, colours, quantity, and the material you’d like the labels printed on. If you need a machine quote, let us know the model and label type (e.g., self-adhesive, satin).

Can you hold stock of annual orders?

Yes, we can. Just inform us if you require this service.