Frequently Asked Questions

Delivery

How long will delivery take?

For standard orders, delivery is typically within 7-10 working days.

How will you deliver my order?

Your order will be delivered by one of our carriers, unless otherwise specified.

Can I track the delivery of my order?

You cannot track the delivery online, but you can call us at 0116 284 7000, and we’ll update you on the delivery status and expected date.

Do you offer express delivery if required?

Yes, we can offer express delivery. Just let us know when placing your order.

Do you ship labels overseas?

Yes, we do. Please inform us when placing your order if shipping is required internationally.

Is delivery included in the price of my order?

No, delivery is charged separately based on the quantity, weight of labels, and delivery method (express or standard).

My labels have arrived and are not what I expected. What should I do?

Please contact us immediately at 0116 284 7000.

My delivery hasn’t arrived as expected. What should I do?

For any delivery issues, please contact us at 0116 284 7000.